Adidas Reviews
(Rated by 5 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Afterpay
- Klarna
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Return Policy4.5
- Good Value4.7
- Price & Quality4.5
- Shipping & Delivery4.5
Recent Customer Reviews (5)
Diogo Dias
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Mollie Norton
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Scott Rosales
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Richard Retzlaff
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Isabella Slof
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Payment Methods
Accepted Payment Options:
Prices for items on Adidas.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Afterpay
Klarna
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Adidas credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Adidas Pros & Cons
Pros
1
Strong Brand Recognition: Adidas is a highly recognized and popular activewear brand, known for its quality products and innovative designs.
2
Diverse Product Line: Offers a wide range of products including footwear, apparel, and accessories, catering to various needs and preferences.
3
Effective Marketing Strategy: Utilizes a balanced mix of promotion, advertising, and digital technology to reach a global audience.
4
Global Distribution Network: Has a strong and diversified distribution network with 1863 company-owned retail stores, over 14,000 mono-branded franchise stores, and over 150,000 co-branded retail partners and wholesale stores.
5
E-commerce Growth: Captures a significant portion of sales through e-commerce channels, with 20% of sales coming from online platforms in 2023.
CONS
1
Supply Chain Challenges: Outsourcing manufacturing to third-party suppliers exposes Adidas to supply chain risks and overdependence on foreign suppliers.
2
Expensive Products: Charges premium prices, which may alienate low-income consumers and limit market reach.
3
Customer Service Issues: Many customers have reported difficulties with returns, exchanges, and customer service, including long wait times and unhelpful representatives.
4
Website Errors: Some customers have experienced issues with website functionality, such as frozen pages and lost orders, which can lead to frustration and dissatisfaction.
5
Return Policy Complications: The return and exchange process can be complicated and time-consuming, leading to customer dissatisfaction.
Adidas Features and Benefits
Features
Black Friday and Cyber Monday Deals
Up to 70% off for adiClub members
General Sale
Up to 50% off on clothes and shoes, with an additional 25% off using code SCORE at checkout
Men's Sale
Up to 70% off on men's clothing and shoes
Strong Brand Recognition
Highly recognized and popular activewear brand, known for its quality products and innovative designs
Diverse Product Line
Offers a wide range of products including footwear, apparel, and accessories, catering to various needs and preferences
Effective Marketing Strategy
Utilizes a balanced mix of promotion, advertising, and digital technology to reach a global audience
Global Distribution Network
Strong and diversified distribution network with 1863 company-owned retail stores, over 14,000 mono-branded franchise stores, and over 150,000 co-branded retail partners and wholesale stores
E-commerce Growth
Captures a significant portion of sales through e-commerce channels, with 20% of sales coming from online platforms in 2023
Core Values (COURAGE, OWNERSHIP, INNOVATION, TEAMPLAY, INTEGRITY, RESPECT)
Essential behaviors and mindsets valued in colleagues, representing the desired attitude in each other
Leadership Development Experiences
Designed for every level of management across all markets and functions to role model, inspire, take ownership, show courage, and drive innovation
Sustainability Commitment
Mission to end plastic waste, replace all virgin polyester with recycled polyester by 2024, and reduce carbon footprint by 15% per product by 2025 compared to 2017 baseline
Adidas Shoes Quality and Comfort
Superior quality with breathable materials for air circulation, keeping feet cool and comfortable, plus technologies for exceptional support and cushioning
Performance Innovations
Core focus on competitive sports with innovations popular in the leisure sector
Rewards and Benefits Programs
Monetary and non-monetary programs that supplement wages, attract, retain, and motivate individuals through inclusive, competitive remuneration to achieve strategic objectives
30-day Return Window
Allows returns from delivery date for items in original state and packaging
Easy Return Initiation
Can be started on the website or app, with drop-off at nearest FedEx point
Refund Processing
Refund initiated after quality approval, e-gift card via email immediately or to original payment method within up to 30 days